Mobile Terms of Service


Ballentine Vineyards Last Updated: April 21, 2026


The Ballentine Vineyards mobile message service (the "Service") is operated by Ballentine Vineyards ("Ballentine Vineyards," "we," or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time, and your continued use of the Service following the effective date of any such changes constitutes your acceptance of such changes.


I. Consent to Receive Messages


By consenting to Ballentine Vineyards's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Ballentine Vineyards through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology.


Messages may include:


  • Service-related messages: Order updates, account alerts, and other informational notifications.
  • Promotional messages: Promotions, specials, and other marketing offers (e.g., cart reminders, new releases, wine club updates).


II. Voluntary Participation


You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Ballentine Vineyards. Your participation in this program is completely voluntary.


III. Charges and Fees


We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.


IV. How to Opt Out


You may opt out of the Service at any time. To cancel, text the single keyword STOP to +1 (866) 371-5343, or click the unsubscribe link (where available) in any text message. You will receive a one-time opt-out confirmation text. No further messages will be sent to your mobile device unless initiated by you.


If you have subscribed to other Ballentine Vineyards mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.


V. Help and Support


For Service support or assistance, text HELP to +1 (866) 371-5343 or email us at info@ballentinevineyards.com.


VI. Changes to Short Codes or Phone Numbers


We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages - including any STOP or HELP requests - sent to a short code or telephone number we have changed may not be received, and we will not be responsible for honoring requests made in such messages.


VII. Wireless Carrier Liability


The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.


VIII. Limitation of Liability


To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, or any action you may or may not take in reliance on the information or Service.


IX. Privacy


We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.


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For service support or assistance, text HELP to +1 (866) 371-5343 or email us at info@ballentinevineyards.com.